Thursday, October 24, 2013

KRUPS XP5220 Pump Espresso Machine with KRUPS Precise Tamp Technology and Stainless Steel Control Panel, Black



High Quality machine
A few weeks ago we shopped for a new expresso machine at the Bed, Bath and Beyond store. Take in your 20% discount coupon and you will get a great deal.

Overall, we give the Krups XP5220 machine 5 stars. It is a quality made machine and makes good creme (foam). The nicest feature is the automatic tapping and the push-button to pop out the used coffee puck, no longer need to bang the filter holder on the garbage can to get the grinds to fall out.

One word of warning: we found a number of unhappy amazon.com users who had broken the tabs off the steam wand. A customer may not realize that in order to remove the nozzle for cleaning you have to pull the slip ring down and pull straight off which requires a bit of force. If you pry one of the 3 tabs which are in a vulnerable position they will break and then the steam wand may not stay on under pressure. Once you understand the proper removal and installation, it's not a problem. The manufacturer should review...

Started out as a great machine....we no longer feel that way...
We've had this espresso machine for just over a month and it works wonderfully.

It's a huge step up from our previous model (XP4030). For one thing, the previous machine was extremely loud and vibrated so badly that it couldn't be left unattended. We expected a bit more noise, and did get used to it, but not being able to turn our back while the coffee was brewing wasn't an option. This machine is much quieter, and there is no vibration. I can leave the room and come back to find the carafe or cup in the same spot I left it.

The coffee does pull slower, but that's not an issue for us.

Secondly, this machine has an auto tamping system. At first I was dubious about that, but now I love it. No more worrying about how far to tamp the grind down, just put it in the holder, put the holder in place, turn it a click or two, and you're ready to go.

If you click too far, not only will the holder be too tight, but the coffee won't flow. If nothing...

Cheaply manufactured design that breaks easy, DO NOT BUY!!
We put this item on our wedding registry, and received it as a gift. The espresso that the machine makes is fantastic. The precise tamp system works very well, and we were super pleased with the espresso and lattes it makes.

HOWEVER, the steam wand is the most fragile, bad design I have ever seen. The steam wand is actually PLASTIC, NOT METAL. There is merely a thin, aluminum cover that surrounds the body of the steam wand, but underneath, and more importantly, at the top of the wand, it is ALL made of plastic. And soft, cheap plastic at that. It's like Krups was trying to save a few bucks in manufacturing by making this part out of cheap plastic instead of steel, which is what it should be made out of.

The wand broke on its own, maybe 6 or 7 times after it was used. Not through some sort of force, or because we handled it too roughly; the wand literally split away from the rest of the machine due to the steam heat coming out of it while we were steaming...

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