Saturday, October 19, 2013

Hamilton Beach 24502 Digital 4 Slice Toaster



Hamilton Beach Digital 4 Toast Toaster
I purchased this Hamilton Beach toaster last year and was very happy with it for the first 4 months untill the digital eliments on the right side went out. Hamilton Beach customer service was happy to send me a new toaster if I cut off the plug on the older toaster and sent it in along with shipping charges. Three weeks later I recieved my new toaster. It lasted 2 months before the same digital eliments went out again. Hamilton again agreed to replace it and at my request send a non digital toaster. The customer service was very good but the toaster just didn't hold up.

Not worth purchasing
I was given this toaster for a birthday gift- it lasted exactly 2 months and the left side just completely went out. I asked about having it serviced and it would cost about the same as a new toaster cost. I would skip this toaster and get one that would last at least 6 months

non-lasting - 24502 HB 4 slice toaster
I purchased this model for it's appearance and name brand which I thought meant Quality. As another has written, the first toaster,(does that tell you anything?), lasted about 4 months then the the right side digital stopped working. That was the side that was used the least. After doing as HB customer service directed , cut off the plug and send the $5.99. I received a replacement toaster which lasted about another 6 months. I did not want to continue having to deal with this and bought a different brand but still digital, which has not given me any problems. I think this model has some serious quality issues and HB should either fix them or stop selling this model.

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